Betzillo Casino Privacy Policy 2026 | Your Data

We collect only what we need to run our services and keep your account secure. This includes details you give us directly, such as your name, email address, date of birth, country of residence and any messages you send our support team. We also collect technical information automatically, including your IP address, device type, browser, language settings and pages visited. If you take part in account verification, we may ask for identity documents to confirm your age and identity. We do not knowingly collect data from anyone under 18, and we will delete any such information promptly if we discover it.

We use your data to create and manage your account, verify your identity and age, respond to your questions, and keep our platform safe from fraud and misuse. We also use it to improve our content and site performance, to meet our legal and regulatory obligations, and to support responsible gambling, including spotting signs of risky play so we can step in with support. Where you have agreed, we may send you updates and offers, and you can opt out of these messages at any time using the link in every email or by contacting us.

We use cookies and similar technologies to remember your preferences, keep you logged in, understand how visitors use our pages and measure the effectiveness of our content. Some cookies are essential for the site to work, while others are optional and only used with your consent where required. You can adjust your browser settings or use our consent controls to limit non-essential cookies. For a full breakdown of each cookie we use, its purpose and how long it lasts, please see our dedicated cookie page.

We work with trusted partners who help us operate and improve our services. These include analytics providers that show us how our pages perform, affiliate tracking tools that record when a visit leads to a sign-up, hosting and security providers, and payment or verification partners where relevant. These partners may process limited data on our behalf and only under agreements that require them to protect it. We do not sell your personal information. Third parties act under their own privacy practices when you follow a link to their services.

You have the right to access the personal data we hold about you, correct inaccuracies, request deletion, restrict or object to certain processing, and ask for a portable copy of your information. You may also withdraw consent at any time. We keep your data only for as long as needed for the purposes above or as the law requires, including anti-money-laundering and record-keeping duties, after which we delete or anonymise it securely. Some information may need to be kept even after an account is closed.

To exercise any of your rights or ask a question about this notice, contact our privacy team through the support options in your account or the contact page. We may need to verify your identity before acting on a request, and we aim to respond within a reasonable timeframe, normally within 30 days. We may update this notice from time to time, and the latest version will always show the current year, 2026. If you are unhappy with how we handle your data, you can also raise a complaint with your local data protection authority.